Last updated 9 October 2026
This policy explains how PowerByte collects, uses, stores and discloses personal information when you visit our website, contact us or work with us.
1. Information we collect
We collect personal information you choose to provide when you contact PowerByte, request a proposal, send project information or otherwise communicate with us.
Personal information provided by you
Information you choose to provide when contacting PowerByte, including your name, business contact details and the contents of your enquiry.
Project information you send us, such as site details, technical documents, drawings, photographs and other material needed to respond to your request.
- Name and business contact details you include in an enquiry or project communication.
- The enquiry, project scope, technical information or documents you choose to send us.
- Any preferences or further information you provide when communicating with PowerByte.
Information automatically collected
When you use the website, the hosting or analytics services in use may record limited technical information such as your IP address, browser type, device information, pages visited and the time of access.
This information may be used to maintain site security, understand website performance and diagnose technical issues. The information actually collected depends on the website settings and services enabled.
2. How do we process your information?
We use information to respond to enquiries, prepare proposals, coordinate project work, provide requested services, communicate with clients and maintain business records.
- We may also use relevant information to maintain website security, improve our services and meet applicable legal or contractual obligations.
- We limit the use of personal information to purposes reasonably connected with our business and your dealings with PowerByte.
- Please avoid sending sensitive personal information unless it is necessary for the enquiry or project and you are authorised to share it.
3. What legal bases do we rely on to process your information?
Where a privacy law requires a lawful basis for processing, PowerByte will rely on the basis applicable to the circumstances, such as responding to your request, performing a contract, meeting a legal obligation or obtaining consent where required.
- You can choose not to provide requested information, but we may be unable to respond fully or provide a proposal if essential details are missing.
- Where consent is used, you can withdraw it for future use by contacting PowerByte, subject to any legal or contractual requirements that apply.
- We take reasonable steps to limit access to personal information to people and service providers who need it for business, website or project purposes.
4. When and with whom do we share your personal information?
We may share information with service providers who support website hosting, communications, IT or project delivery where this is reasonably necessary for the relevant purpose.
We may also disclose information where required or authorised by law, to protect rights and safety, or as part of a business transaction subject to appropriate safeguards.
5. What is our stance on third-party websites?
External websites and services linked from this site are operated by third parties. Their own privacy policies and terms apply when you use those services, and PowerByte does not control their practices.
